We understand that a seamless onboarding experience is crucial for you to make the most of our high-speed, reliable internet services. To provide clarity and ensure your transition is as smooth as possible, let's delve into the details of the setup charges associated with joining Rocket Fibre on the CityFibre network.
CityFibre Network Connection Charge
As part of joining the Rocket Fibre family on the CityFibre network, there is a one-time connection charge of £9.99.
Router Setup and Postage
Upon joining, we are delighted to provide you with a complimentary router, designed to enhance your experience on our network.
There is a separate £9.99 fee for the setup and postage of your router. This ensures that your router is configured for plug-and-play convenience and delivered securely to your doorstep.
Transparent One-Time Charges
Both the £9.99 CityFibre network connection charge and the £9.99 router setup and postage fee are one-time charges. There are no recurring fees associated with these, ensuring transparent and fair pricing.
If you have any questions or concerns regarding these setup charges or any other aspect of your Rocket Fibre service, our dedicated customer support team is here to assist. Feel free to reach out to us, and we'll provide the guidance you need.
