CLIENT PORTAL

1 Article CityFibre

Step-by-step guides, troubleshooting solutions, and advanced tips for Rocket Fibres CityFibre customers.

2 Articles General

General guides for all things Rocket Fibre.

5 Articles OFNL

Step-by-step guides, troubleshooting solutions, and advanced tips for Rocket Fibres OFNL customers.

0 Articles Rocket Fibre

Step-by-step guides, troubleshooting solutions, and advanced tips for Rocket Fibre network customers.

3 Articles Switching to Rocket Fibre

Step-by-step guides for joining Rocket Fibres.

3 Articles Your Account

How to oversee your Rocket Fibre account, package preferences, and payment information.

Most Popular Articles

How to change SSID and WiFi Password on my Rocket Fibre router? This guide shows you how to change the broadcasted Wifi-Network name, also known as SSID, and... How long does it take to activate my internet connection? Typically, activation can take anywhere between 1 hour and 72 hours. In certain circumstances,... How to change your payment details Modifying your direct debit payment information on your Rocket Fibre customer dashboard is a... Do I need a new router? If you're an existing OFNL customer, you might already possess a router that is compatible, and... Our Moving Home Policy Guide to Transferring Your Broadband Service When You Move If you're relocating and wish to...